This policy is made and published on March 1, 2017 at Ngan Luong Joint Stock Company, the legal entity managing the online payment gateway Alepay.vn.
You are the user with an account registered at Alepay.vn, defaulting to accept the content of this policy with the following specific provisions.
Article 1: Collection of information
Alepay.vn will collect your IP address and other standard web information such as: type of browser, pages you visit while using the service, information about computers. and network equipment etc… for the purpose of transaction security and safety.
If you open a payment account, we will ask you to truthfully and accurately the following information:

  • Personal information and contact (for organizations and individuals) such as: name, date of birth, gender, address, phone, email, legal documents (such as ID card, business certificate, Tax Code registration) etc ...
  • Financial information such as bank account number to receive money ...

In some cases, we may collect more information about you from third parties such as banks, credit institutions and payment services, network service providers, etc.
We may also collect add other information about you from a variety of sources and by other means to ensure the quality of your service and to serve you better.
Article 2: Setting Cookies
When you visit Alepay.vn or any address provided by Alepay, we (or a third party hired to monitor or statistics website activity) will place a number of data files. small cookies called Cookies onto your computer's hard disk or memory.
One of these Cookies may exist for a long time for your convenience, for example: save your Email in the login page so that you do not have to re-enter it, etc.
We will encrypt the Cookies File For security, you can prohibit Cookies on your browser but this may affect your use of Alepay.
Article 3: Information storage and protection
We store and process your personal information at servers located in Vietnam.
We protect this information by means of a variety of physical safeguards (e.g., access control to buildings containing servers), electronic (e.g. firewalls, data encryption), and operating staff.
Article 4: Use of Information
Our ultimate goal is to provide a safe, convenient, efficient, and continuously improving online payment environment. So we will use your personal information to:

  • Provide support and customer care services.
  • Make a payment transaction and send notifications during the transaction.
  • Handling complaints, collecting fees and solving problems.
  • Prevent risky, prohibited or illegal behavior and ensure compliance with the "User Agreement" policy.
  • Measure, customize and improve the service, content and appearance of the website.
  • Send you information about Marketing programs, announcements and promotions.
  • Compare the accuracy of your personal information during testing with third parties.

Article 5: Sharing information with other users
In order to make payment transactions, we must share some of your personal information with individuals or organizations with whom you transact, including: information contact, registration date, number of successful transactions in the past, account verification status ...
In case of need we can provide Buyer with your contact information to conduct cross-check. or make a complaint.
We will not disclose your financial information to anyone unless we have our own consent or when we are required to comply with any law or upon request from a competent public authority. authorization
Article 6: Sharing information with third parties
Contractors contracting to provide services for us within the scope of NganLuong.vn activities (for example: anti-fraud, marketing, technology). Our contract always states that such contractors may not use your personal information for any purpose other than the scope of the contract or for their own benefit;
Companies that we plan to merge or acquire. In that case, we will ask the new entity to comply with this privacy policy. If your personal information is used outside the scope of this policy, you will receive prior notice;
Law enforcement or competent public authority, or other third parties in the following cases:

  • There is a request of a court or similar legal proceedings;
  • We are required to do so to comply with the provisions of the law;
  • We are cooperating with an investigation by law enforcement;
  • We believe disclosure of your personal information is necessary to prevent physical or financial damage, to report suspected illegal behavior or to investigate breaches of our "Agreement user-friendly ";

Any other third parties with your consent.
Apart from the scope described above, NganLuong.vn will not sell or rent your personal information to any other third party!
Article 7: Change of information
You can change your personal information at any time by using the respective functions. However, we will keep a record of the changed information to prevent fraud removal behavior.
Alepay.vn has the right to change the content of this policy and is responsible for informing you through the website and / or email 7 days before officially applying.